'Urgent' DWP steps needed as pensioners 'wrongly assume' 1 thing | Personal Finance | Finance




The DWP needs to take "urgent steps" after Labour’s axing of the Winter Fuel Payment for some pensioners, a firm specialising in the elderly has warned. Age UK says 9.1million people aged older than 66 said they were cold in their own homes in January. It was reported the measure would mean 9.4million individual pensioners would lose the extra cash. Experts have warned that cold homes could lead to and exacerbate serious health conditions.

The Government has been told that some elderly people erroneously think that owning their home or having some savings disqualifies them from Pension Credit - extra money for those on a low income and over the State Pension age providing help with living costs if you're over State Pension age and on a low income. Jayne Armstrong, Brand Supervisor at homelift specialist Stiltz, said: "The changes to winter fuel payment eligibility have left millions of older people facing increased financial strain at a time when energy costs continue to rise.

"While the Government maintains that support is still available through pension credit, the reality is that many pensioners are either unaware they qualify or find the application process too complex to navigate.

"This has resulted in thousands of vulnerable people missing out on much needed financial assistance."

She added that her company has gained some insight due to the close proximity at which it works with older people.

Ms Armstrong said: "We work closely with older people and their families and we see first hand how financial insecurity impacts their ability to live safely and independently at home.

"Cold homes can exacerbate mobility issues, increase the risk of falls and lead to serious conditions such as respiratory infections, cardiovascular problems, and even mental health concerns like anxiety and depression.

"Beyond increasing awareness of pension credit, the Government should take urgent steps to simplify the claims process and remove the stigma often associated with means tested benefits.

"Many older individuals wrongly assume that owning a home or having modest savings disqualifies them from financial aid, causing them to struggle unnecessarily.

"Family members and caregivers also have a key role to play in checking their loved ones’ eligibility and helping them with applications."



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Posted: 2025-03-11 15:04:12

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